Terms and Conditions for ThistleGlow Wellness
Welcome to ThistleGlow Wellness. These Terms and Conditions govern your use of our online platform and the services we provide. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.
1. Services Offered
ThistleGlow Wellness provides a range of spa and salon services, including but not limited to: therapeutic massages, skincare treatments, aromatherapy, holistic wellness consultations, beauty salon services, manicure and pedicure, facial therapies, body wraps, and relaxation sessions. The specific details, availability, and pricing for each service are outlined on our website or can be confirmed upon inquiry.
2. Appointments and Cancellations
- Booking: All services require an appointment. Appointments can be booked through our online platform, by phone, or in person.
- Confirmation: Bookings are confirmed upon receipt of a confirmation notice, which may be sent via email or SMS.
- Cancellations/Rescheduling: We require at least 24 hours' notice for any cancellation or rescheduling of an appointment. Failure to provide adequate notice may result in a cancellation fee or forfeiture of any deposit paid, as detailed at the time of booking.
- No-Shows: Clients who fail to arrive for their scheduled appointment without prior notification may be charged the full service fee.
3. Payments and Pricing
- Pricing: All prices for services are listed on our website and are subject to change without prior notice.
- Payment: Full payment is required at the time of service, unless otherwise specified for promotional packages or pre-booked services requiring a deposit. We accept various payment methods as indicated at our facility.
- Refunds: Services rendered are generally non-refundable. Product returns and refunds will be subject to our in-store policy.
4. Client Responsibilities
- Health Information: Clients are responsible for disclosing any relevant health conditions, allergies, or medications that may affect their ability to receive certain treatments. This information should be provided during the consultation process to ensure your safety and the effectiveness of our services.
- Conduct: Clients are expected to conduct themselves in a respectful manner towards our staff and other clients. Disruptive or inappropriate behavior will not be tolerated and may result in the termination of service.
5. Privacy Policy
Your privacy is important to us. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information in compliance with relevant data protection regulations. By using our services, you consent to our data practices as described in the Privacy Policy.
6. Limitation of Liability
ThistleGlow Wellness endeavors to provide the highest quality of service. However, we shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, bodily injury, arising out of or in connection with the use of our services, except where such exclusion is prohibited by law. We advise all clients to consult with their healthcare professional regarding any medical conditions before undertaking any new treatments.
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of ThistleGlow Wellness or its content suppliers and is protected by United Kingdom and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
ThistleGlow Wellness reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page and will become effective immediately upon posting. We encourage you to review these terms periodically to stay informed of any updates.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
ThistleGlow Wellness
1290 Lavender Lane
Suite 3A
Bath, Somerset
BA1 6LX
United Kingdom
Phone: +44 1225 874 319
Email: contact@thistleglow.co.uk